What we heard
No-show rate at 18%. Front desk spends the morning chasing confirmations in Weave.
Mara
Mara
Luke
Recap · 20 minutes
No-show rate at 18%. Front desk spends the morning chasing confirmations in Weave.
ChiroTouch for notes. Jane for the schedule. Paper intake that never reaches the chart.
Intake never lands in the chart. Confirmations live in Weave, not in the visit.
Thursday · 40-minute walkthrough of the Ridgeview front desk.